Telemedia Platform
TeleMedia was launched in the year 2000 with the aim to introduce audio-text and IVR (Interactive Voice Response) services to the Egyptian market concentrating on information and entertainment based services.
Our team team is young, bright, fresh, connected, coupled with financial resources, one immediately sees the exciting potential that lies ahead.
 
Each board member enjoys the position of industry innovator. As individuals; they are well respected players in their respective domains, covering Media, Telecommunications, IT, and Law.
 
Telemedia Telemedia has one of the most powerful call center platforms based on the latest hardware/software technologies guarantee high performance and very high standard of stability for your business, Telemedia Has three power full plat form Platforms.
 
   Maadi Platform:         
  Location :  Zahraa Maadi – behind Maadi2 Telecom Egypt central switch
  Capacity :  24 E1s covering up to 720 calls/time distributed on two backup different SS7 signal links guaranteeing 24/7/365 stable service.
  Servers :  More than 17 Dell servers.
  Storage System :  Dell SAN storage system for storing voice calls and call records.
  Network :  All network equipments are Cisco.
  Telephony :  Dialogic.
  Power :  20 KVA UPS backed by 50 KVA electricity generator.
  Support Team :  24/7 technical support team.
 
 
   KSA Platform:         
  Location :  Riyadh , Olaya St, Rosais building office No 313
  Capacity :  10 E1s covering up to 300 calls/time R2 protocol.
  Servers :  IBM and Dell servers.
  Network :  All network equipments are Cisco.
  Telephony :  Dialogic.
  Power :  6 KVA UPS.
  Support Team :  24/7 technical support team.
 
   October City Platform:         
  Location :  Media Production City, Building 16
  Capacity :  2 E1s covering up to 60 calls/time ISDN protocol.
  Servers :  Dell servers.
  Network :  All network equipments are Cisco.
  Telephony :  Dialogic and Avia phones.
  Power :  20 KVA UPS backup by EMPC generators.
  Support Team :  24/7 technical support team.
  
 

Sidebar Menu

Telemedia Group

Image Gallery

Services Overview

  • Inbound response via phone and/or live chat.
  • Order Processing: phone and online
  • Product Inquiries & Launches.
  • Cross-selling and up-selling.
  • Database building, validation and updating .
  • Telemarketing ,Telesales.
  • Reservations.
  • Campaign management.

Contact Us

Adress: 5 Street 256 near to Grandmall
, Maadi , Cairo, Egypt
Telephone: +202 2366 6923
Fax: +202 2754 9095

© Copyright Telemediavas.com.